Privacy Policy

Last updated: September 17, 2025

Welcome to LLMReach ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website (llmreach.ai) and related services.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you register for an account or interact with our platform, we may collect:

Name
Email address
Account login details
Billing information (processed securely through Stripe)

1.2 Usage Information

We automatically collect information about how you interact with our website, including:

IP address
Browser type and version
Device type and operating system
Pages visited, time spent, and actions taken

This information is collected via cookies and analytics tools to improve performance and user experience.

1.3 User-Generated Content

When you use LLMReach to generate or optimize content, we may process the text or data you provide.

This information is only used to improve our software and provide the service.
We do not sell or share this content with third parties.

2. How We Use Your Information

We use your information for purposes including:

Providing, maintaining, and improving our services
Processing payments securely through Stripe
Communicating with you (support, updates, newsletters)
Analyzing usage patterns to improve user experience
Enhancing and training our software features

3. Sharing Your Information

We do not sell your personal data. However, we may share information with trusted service providers that help us operate our platform, including:

Vercel (hosting and infrastructure)
Instantly (email communications)
Google Analytics (website analytics)
Stripe (payment processing)

These providers process data strictly on our behalf and under confidentiality obligations.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Authenticate users
Remember preferences
Analyze traffic and usage (via Google Analytics)

You can manage or disable cookies in your browser settings, but some features of the site may not function properly if you do so.

5. Data Retention

We retain your personal data only as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce agreements

User-generated content may be stored temporarily for service improvement but is not used for marketing or resale.

6. Security

We implement reasonable technical and organizational measures to protect your data. However, no online system is 100% secure, and we cannot guarantee absolute protection.

7. International Users

If you access LLMReach from outside Spain, note that your data may be transferred and processed in other jurisdictions. We will continue to ensure adequate protection under GDPR standards for all users.

8. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

Access: Request a copy of the personal data we hold about you.
Rectification: Correct inaccurate or incomplete data.
Deletion: Request deletion of your personal data ("right to be forgotten").
Restriction: Limit processing of your data under certain circumstances.
Portability: Request transfer of your data to another provider.
Opt-out: Decline marketing communications at any time.

To exercise these rights, contact us at support@llmreach.ai.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Effective Date." Continued use of our services constitutes acceptance of changes.

10. Contact Us

If you have any questions, please contact us at:

📩support@llmreach.ai